Privacy

The nature of the services we offer requires that we need to collect limited personal information. In collecting your personal information we will comply with the privacy laws of New Zealand, including in particular the Privacy Act 2020. This privacy statement further details how we collect, use and store your personal information.

Scope of this privacy statement

This privacy statement relates to personal information as that term is defined in the Privacy Act 2020. Personal information generally includes any information about an identifiable living individual or from which a living individual could reasonably be identified, but with exception for information which is a publicly available.

Collecting your personal information

We will only seek to collect personal information that is necessary for us to efficiently or effectively carry out our services.

Generally, the type of personal information we would seek to collect includes names, site addresses, and contact information. This type of personal information is necessary and relevant to the services GutterCare Property Services offer.

Where possible, our preference is to collect your personal information from you directly. This will generally be done through your use of our website, via email or over the phone.

You are not obliged to provide us with your personal information but without key limited information, we will be unable to provide quotations or any subsequent service.

Using your personal information

We will only use your personal information as necessary for us to carry out our services. If we wish to use your personal information for promotional or educational purposes we will only do so with your consent.

Your personal information will be disclosed only to those persons who require the information for such purposes. Such persons will generally include our staff. We will only disclose your personal information to third parties if such disclosure is in accordance with the purpose in which the information was collected. We will otherwise only disclose your personal information with your consent or if required or authorised by law.

Storing your personal information

We will safely store your personal information. We will retain it only for so long as it may be required by us, or as otherwise required by law.

We may engage the services of a specialised agency to store or destroy your personal information on our behalf. We will take all reasonable steps to ensure that such agencies comply with the Privacy Act 2020

It is important that the personal information we hold about you is up to date and accurate. Please keep us informed of any changes to your personal information. You are also legally entitled to access your personal information and to request that your personal information be corrected. Please contact us if you would like to do so.

Complaints

You are welcome to contact us if you have any complaints or concerns about anything

covered in this privacy statement.

Alternatively, a complaint can be made directly to the Privacy Commissioner.

Changes to this privacy statement

Please note, we may need to update or amend this privacy statement from time to time to

reflect changes in our business or the law.